Home Care Services

Doing whatever we can to help you maintain your independence!

Home care services refer to the many helpful services—like grocery shopping, housekeeping, companions, personal care, and more—that can help you live independently in your own home.  Some people might need a few hours of help each week or assistance on a temporary basis while recovering from an illness or after returning home from the hospital or a rehabilitation facility.  Others may require sustained help on an ongoing basis.  Whatever your situation, we have a variety of programs to meet virtually every need, and we can respond quickly in emergency situations to ensure your safety and ability to remain living at home.

GLSS Home Care services include:

  • Homemaking (cleaning, laundry)
  • Personal care (bathing, dressing, getting in and out of bed)
  • Heavy chores
  • Grocery shopping
  • Companion (friendly visiting, escort to medical appointments)
  • Transportation
  • Personal emergency response systems
  • Adult day health programs
  • Respite care for caregivers
  • Alzheimer's disease and dementia coaching
  • Skilled nursing assistance
  • Home Delivered Meals
  • Laundry Pick-Up and Delivery Services

GLSS offers a person-centered approach to care planning to meet the unique needs of each individual.  We take pride in offering you many choices and want you to be an active partner in your care planning.

How do I get started?

Call our Information and Referral Department (781-599-0110).  A GLSS staff person will contact you to schedule a free in-home assessment.  During that visit, our expert staff will assess the types of services you need and outline the different programs you may be eligible for.  Your family members are welcome to be a part of this meeting with your consent.  We offer private pay, subsidized, and free services, depending on your income level

Older Couple Talking

Who is this service for?

GLSS Home Care Services are for people age 60 or older or adults living with disabilities in Lynn, Lynnfield, Nahant, Saugus, or Swampscott who are at risk of losing their independence.

Where can I get more information?

If you or someone you know needs help at home to remain living independently, call our Information and Referral Department at 781-599-0110.  Services are offered on a sliding scale based on income

To learn more about aging services in Massachusetts, call 1-800-AGE-INFO (1-800-243-4636) or visit 800ageinfo.com.

We’ll make sure you get the services you need!

GLSS’s team of Intake Workers, Case Managers, Nurses, and Benefits Specialists are experts at what they do.  They understand the different programs we offer and the eligibility requirements for each.  Our staff will provide you with all the information you need about entitlement benefits, services offered by GLSS, and other community resources and organizations, so you can make the best possible choices about your care at home.

We provide culturally sensitive care

  • The elder:
    Seems isolated or withdrawn
    Experiences unusual weight loss
    Has a sudden change in financial situation
    Has bedsores, unattended medical needs, or poor hygiene
    Has bruises, pressure marks, broken bones, abrasions, and/or burns
    Seems fearful or confused

  • The caregiver’s behavior toward the senior is belittling, threatening, or overly controlling.

When intervention is necessary, our team provides intensive casework services to older adults and their families.  Our Elder-at-Risk program evaluates self-neglect situations, when an elder is having difficulty maintaining their independence at home.  Help is available 24 hours a day through the state’s Elder Abuse Hotline:  1-800-922-2275.  All referrals are treated confidentially—we never disclose who requested help for an elder—and unless there are questions about competency or outside pressure, individuals can always decline help.

Why GLSS?

With more than 40 years of experience, GLSS is one the area’s most trusted human service providers.  Our expert case management and nursing staff provide oversight of your care plan, visiting you at least twice a year in your home to check in, see how you are doing, and make additional referrals for services as your needs change.  We work with only the best home care agencies in our area, reviewing contracts each year and asking our staff and you—the consumer—to tell us what you think through a random sample as part of an annual consumer satisfaction survey.  If for any reason you are ever dissatisfied with your care or the workers who are assigned to help you, we will work with you to correct the situation to your satisfaction.

Click the links below to learn more about home care services:

  • Your Rights and Responsibilities
  • What to Expect When Services Begin
  • Personal Care Attendant Guidelines
  • Home Care Services Guidelines
  • GLSS Billing Procedures/FAQs
  • Our Commitment to Quality Service