Who is this program for?

Do you ever feel this way?

  • “Nobody else could have as much stuff—my house is too far gone.” 
  • “I don’t want help. I’ll fix this myself when I feel better.”
  • “I have to save things, just in case. I worry about not having enough.” 
  • “Someone might need this someday.” 
  • “Discarding an object is like throwing away a piece of me.”  


If you are an area resident age 60 and older who sometimes has these kinds of thoughts and are concerned that you might need help, this free service can help.

Where can I get more information?

Call 781-599-0110 and ask to speak with the Hoarding Outreach Specialist.

To learn more about aging services in Massachusetts, call 1-800-AGE-INFO (1-800-243-4636) or visit 800ageinfo.com.

Hoarding Outreach

If your home environment has become unsafe or unhealthy, because of too many pets or possessions, we can help.

Do you feel overwhelmed by your possessions? Are you ashamed of your home environment but feel powerless to change it? Is it affecting your relationships?

Sometimes clutter or a need to collect possessions can become overwhelming, especially if you feel a strong emotional attachment to them or are unable to discard or sort through them. If your home environment has become unsafe or unhealthy, because of too many pets or possessions, we can help.

We won’t throw anything away, but our trained counselors and staff will help you work towards an action plan—at your own pace—so you can remain in your home, safely and with dignity, regain control of your environment, and feel better about yourself.

Some of the services we offer include:

  • One-on-one or family counseling in your own home.
  • Supportive telephone calls.
  • Mediation with landlords, housing authority personnel, and animal control and public safety officials.
  • Referrals to services, like help with heavy chores, homecare, or Meals on Wheels.
  • Ten-week groups to help you de-clutter your home (twice a year);
  • Assistance in finding other resources, like professional organizers, who can help you take control of your possessions, and veterinary services and animal foster care, which can provide temporary safety for you and your pets.

Program Brochure

Long-Term Care Ombudsman Program

Click the image on the left to download the brochure for the Long-Term Care Ombudsman Program.