Having trouble registering or paying for Conversations for Caring? Choose the appropriate topic to help figure out what is going on.
It might be a few things, please make sure you try each one.
- Do not use Internet Explorer. It won't work. Internet Explorer is an old browser and Paypal will not accept payment when using this browser. You must use Chrome, Firefox, or Brave. If this is the problem, the screen just usually spins when you try to pay.
- If Internet Explorer is your default browser and automatically opens, then you can open Chrome, Firefox, or Brave and then cut and paste the registration url into the new browser.
- If you don't know how to do this, then you can forward the email from home and try paying from there. Most likely, your browser is not Internet Explorer at home.
- If you aren't using Internet Explorer and things still don't work, try using a different browser anyway.
- Everthing with a red asterisk next to it must be filled in.
- You must say that you are not a robot and complete any task you are given.
- If you are using a debit card, your bank may not allow Paypal transactions with this card. Please try a credit card or contact your bank so they allow you to use your debit card through Paypal.
- Your company may have blocked PayPal. You can forward the registration link to a home email address and try registering from there or you can ask your IT department if they have blocked Paypal.
- If you started a registration and stopped in the middle, you may have to try again from the beginning with a new browser to get rid of the message.
Don't worry. You don't need to create an account! Paypal is a payment processor so your credit card payment will go through them without the account.
- First, choose Pay with Debit or Credit Card.
- Then, enter your email. Don't worry, Paypal just needs this to send you a receipt! THIS WILL NOT CREATE AN ACCOUNT!
- Then just fill out your credit card information and you are all set.
It might be a few things, please try each one.
- If you are directed to Paypal, then you did not hit apply when you entered the promo code. You must hit apply or the promo code is not registered.
- Everthing with a red asterisk next to it must be filled in.
- You must say that you are not a robot and complete any task you are given.
- You may have put in the wrong code. Please double check.
- If you still get guided to Paypal, please close your browser and try again from scratch, or use another browser.
- Do not use Internet Explorer. It won't work. Internet Explorer is an old browser and Paypal will not accept payment when using this browser. You must use Chrome, Firefox, or Brave. If this is the problem, the screen just usually spins when you try to pay.
- If Internet Explorer is your default browser and automatically opens, then you can open Chrome, Firefox, or Brave and then cut and paste the invoice url into the new browser.
- If you don't know how to do this, then you can forward the invoice email from home and try paying from there. Most likely, your browser is not Internet Explorer at home.
- Your company may have blocked PayPal. You can forward the Paypal invoice to a home email address and try paying from there or you can ask your IT department if they have blocked Paypal.
Please email dcollier@glss.net and describe your problem or ask your question.
It is a process to tabulate registrations with the proof of attendance. It can take anywhere from two weeks to a month, depending on how many people attend and how quickly they provide proof of attendance.
If you can still see the registration form that you filled out, change the donation amount from 1 to 0. If you cannot see the registration form, start over.
